1. Initial Meeting
QUACERT provides necessary information to Organisation, including Certification Principles and Conditions, Certification process and procedure, and other relevant information.
2. Certificate Registration
After reviewing and understanding Certification Principles and Conditions,certification process and procedures, organization must send the"Certification Registration" signed by the authorized representative to QUACERT.
3. Consider certificate registration and set up an auditing program
Before conducting assessment, QUACERT considers "CertificationRegistration" and supporting information. Then, QUACERT will establishauditing programs for organizations applying for certification basing onresults of the Certification Registration Consideration.
4. Assessment preparation
Basing on the results of Certification Registration Consideration,QUACERT will determine competence requirements of the officials involvedin audit team and staffs making certification decisions. QUACERT must ensure all tasks assigned to the audit team are clearly defined andinformed the organization applying for certification.
5. Assessment
QUACERT executes assessment in two phases. The first phase is toconsider the conditions and collect the necessary information related tothe organization. The second one is conducted at the site of theorganization.
6. Assessment Conclusion & Report
Auditor team of QUACERT must analyze all relevant information andevidence collected during the assessment in the 1st and 2nd phase toreview findings and give assessment conclusions.
7. Certification
The auditor team must provide all the necessary information to technical board of QUACERT for verification before certification petition, includingassessment report, review, verifying information provided to QUACERT, propose to grant or not to grant a certificate along with the conditions ornote.
The Certificate is effective for 03 years since the signing date with the condition that the Organization complies fully with the requirements of theCertification Principles and Conditions.
8. Surveillance activities & Certification maintaining
Monitoring activities are performed at least once a year at the site of theorganization. Surveillance time is normally not exceeding 12 months since the end of the 2nd assessment phase.
9. Re-assessment Re-assessment activities are conducted in order to evaluate theorganization's continuous compliance with the requirements of relatedmanagement system standards.
10. Extending assessment If organizations that have been certified desire to expand the scope ofcertification, they must make a registration to QUACERT. Upon receipt ofregistration, QUACERT will consider and determine necessary assessment activities to decide to expand or not certified range.
11. Extraordinary assessmentQUACERT procedures must consider the ability to conduct extraordinaryassessment for certified organization to be able to investigate complain,respond to changes or review suspended organizations.